Accounts Receivable Specialist

We are looking for a qualified Accounts Specialist ready to join their team in West Valley City Location. For over thirty years, we have provided exceptional health care to people of all ages, backgrounds, and life circumstances. Our mission is to provide quality patient-centered primary care services to vulnerable and underserved individuals regardless of their ability to pay.

Responsibilities

The Accounts Receivable (A/R) Specialist is responsible for capturing, entering, and processing provider revenue-generating activity and ensuring timely receipt of corresponding patient/insurance company co-payments and reimbursements

In fulfilling these responsibilities, the A/R Specialist must work closely with the Business Office Supervisor, clinic front desk staff, and finance staff

The A/R Specialist monitors all critical indicators and initiates corrective action when necessary

Captures and inputs daily provider activity (inpatient and outpatient) and ensures the accuracy and completion of charges, discounts (using current slide information) and over-the-counter payments (encounter/receipt log/deposit)

Balances each batch and posts transaction to patient accounts

Ensures timely reimbursement from insurance companies via prompt generation and submission of activity claims

Monitors reimbursement status of all accounts and resolves accounts with outstanding balances, including face-to-face, phone and written collection activities, establishing payment plans and identifying and counseling patients on payment issues, and recommending accounts for collection agency/court activity

Monitors critical indicators regarding system performance as established by the Business Office Supervisor and Finance Director and works with clinic staff as needed to resolve any that are out of compliance

Liaisons with patients, insurance companies, and providers to facilitate agreement on medical charges or payments, respond to questions and explain billing processes, and provide itemized statements and copies of insurance forms as requested

written requests for additional information from insurance companies to appropriate providers

Answers incoming billing phone calls in a courteous manner and documents action

$16 - $24+ hour depending on experience

Full benefits (Medical, Dental, Vision, Life Insurance)/ 401K