Bilingual Front Office Receptionist (Khmer)
Los Angeles, CA 90027 US
Are you Bilingual in Cambodian/Khmer and excited to work in a non-stop environment with a well-established group? This organization is a leader in medical and wellness services through the community. Healthcare Center is seeking a Front Office Phone Operator with heavy phone experience for their Los Angeles clinic. Seeking a Front Office Telephone Operator who is extremely focused on the well-being and servicing of their patients. Excellent team environment for employees, with strong health benefits.
Responsibilities as a Front Office Phone Operator:
Scheduling appointments, contacting patients for returned visits as needed, following up with patients, confirming appointments, and assisting Office Manager as needed
Process patents information during the phone screening process.
Assisting with triaging nurses and referral nurses accordingly.
Process patient eligibility involving government insurances and notify the patient according to their plan.
Screens telephone calls, ensure message are routing to the correct personnel, modify individual voicemail s in correspondence to the automated system at least once a week as appropriate.
Notify proper personnel of all patients concerns and feedback in a time manner to ensure they are handled with efficiency
What is required as a Front Office:
High school diploma or GED
1 year experience working in a community based organization of customer service environment.
Proficiency in written and verbal English, Cambodian, Chinese (Mandarin) and Vietnamese
Individuals should be familiar with multicultural settings, display sensitivity to multicultural issues, and communicate effectively.
All Asian speaking dialects are welcomed to apply
If you are professional Front Office, good with details and enjoy truly helping patients, then apply in minutes through our website at www.medicalprofessionals.com/career-seekers. During the process you will be asked to upload your most current professional resume. This is a temp-to hire position and is paying up to $15/hour based on experience.