Bilingual Patient Service Representative
Baltimore, MD 21201 US
Job Description
Are you looking for a new career in health industry? Our client is searching for a detailed oriented Patient Service Representative to join their wonderful team in Baltimore. This Non-Profit Medical center specializes in a variety of services such as primary care, dental, behavioral services and many other. If you are interested and ready to make a career move, don t hesitate and apply today!
In this position you will:
- Answer and direct all phone calls to appropriate personnel
- Greet/ welcome patients/ visitors
- Effectively manages calls and handles patients requests and complaints
- Schedule appointments
- Collect co-payments
- Confirm insurance eligibility for each patient
- Gather and enter patient demographics in medical records system
The right candidate will have:
- High School diploma
- 1 year of Customer service experience
- 1 year of medical office experience prefer
- EHR experience
- Excellent customer service skills
What we offer:
- Pay: $16.50- $20/ hr
- Schedule: M F
- Sign-On Bonus
We are seeking a professional individual with attention to detail, ability to work at a fast pace and service-oriented. And you must have excellent organizational and communication skills.