Bilingual Patient Service Representative

Baltimore, MD 21201

Employment Type: Direct Job Category: Patient Services Representative Job Number: 55835

Job Description

Are you looking for a new career in health industry? Our client is searching for a detailed oriented Patient Service Representative to join their wonderful team in Baltimore. This Non-Profit Medical center specializes in a variety of services such as primary care, dental, behavioral services and many other. If you are interested and ready to make a career move, don t hesitate and apply today!

In this position you will:

  • Answer and direct all phone calls to appropriate personnel
  • Greet/ welcome patients/ visitors
  • Effectively manages calls and handles patients requests and complaints
  • Schedule appointments
  • Collect co-payments
  • Confirm insurance eligibility for each patient
  • Gather and enter patient demographics in medical records system

The right candidate will have:

  • High School diploma
  • 1 year of Customer service experience
  • 1 year of medical office experience prefer
  • EHR experience
  • Excellent customer service skills

What we offer:

  • Pay: $16.50- $20/ hr
  • Schedule: M F
  • Sign-On Bonus

We are seeking a professional individual with attention to detail, ability to work at a fast pace and service-oriented. And you must have excellent organizational and communication skills.

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