Bilingual Patient Service Representative
San Bernardino, CA 92410
Looking to find a Doctor s Office willing to give you a chance with only 1-2 years of experience? Eager to develop your skills and find a practice able to train? This is a perfect position for you!! Large multi-facility with multi-specialty medical group has an immediate need for Bilingual Patient Service Representatives.
What will I be doing?
- Face of the company and its facilities to incoming callers
- Supporting multiple facilities and locations with scheduling appointments
- Scheduling specialty procedures or testing
- Scheduling and rescheduling appointments
- Answering incoming phones
- Taking insurance information via phone
- Verifying insurance as needed
- Providing patient directions for various tests or procedures
- Emailing new patient forms
- Inputting patient information
- Verifying proper ID/information
- Gathering necessary data from patients
- Assisting with questions
- Researching benefits information for patients
- Assisting with specialty program calls such as flu, health events, etc.
What special talents do I need?
- 1-2 prior experience in healthcare
- Must be Bilingual Spanish