Call Center PSR

San Diego, CA 92154

Employment Type: Contract Job Category: Medical Customer Service Job Number: 61158 Pay Rate: 21

Job Description

Are you passionate about providing exceptional healthcare experiences? As a Patient Services Representative (PSR) you are responsible for ensuring high-quality healthcare service delivery through exceptional customer service. If this sounds like the perfect fit for you, apply today!

Responsibilities:

  • Ensure accurate data entry into practice management and clinical systems
  • Provide exceptional customer service and communication adhering to guidelines
  • Facilitate efficient patient flow by handling tasks such as answering phones, scheduling appointments, and registering patients
  • Foster positive relationships with staff, providers, and other departments to optimize patient access to care
  • Participate actively in care team pre-planning and continuous quality improvement efforts
  • Work collaboratively with other departments to process patient encounters and collect payments following established procedures
  • Accurately enter, review, and update patient registration information in the practice management system

Qualifications:

  • Bilingual in English/Spanish a plus!
  • High school diploma or GED required
  • 2+ years of experience in medical/data processing field

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About San Diego, CA

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