Call Center Rep

San Bernardino, CA 92410

Employment Type: Contract Job Category: Medical Customer Service Job Number: 59130 Pay Rate: 17

Job Description

Are you looking for a healthcare group that offers you a chance with only minimal experience? This group believes in providing quality healthcare with compassion and whole health healing.

We have an immediate opening for a Call Center Rep who will answer incoming phones, schedule appointments, explain insurance plans and determine insurance coverage and financial qualifications. The right candidate will have a positive attitude and consult patients with a pleasant tone and a helpful presence.

What will I be doing?

  • Set a positive first impression for all incoming callers
  • Communicate a pleasant tone and helpful attitude
  • Schedule appointments for multiple facilities and locations
  • Gathering patient demographics and insurance details
  • Verify insurance eligibility and researching benefits for patients
  • Provide patients with instructions and directions
  • Enter new patient details and update records in the medical records system (EMR)

What talents do I need?

  • 1+ years of experience in a healthcare environment
  • Knowledge of insurance and eligibility of benefits (EOB) required
  • Customer service or call center experience
  • Electronic Medical Records experience
  • Genuine passion and care for patients
  • Active listening and communication skills to aid callers

Get started right away. Apply or send us your resume today! www.medicalprofessionals.com

Three reasons to work with Medical Professionals:

  1. We understand your goals, as well as the client’s needs. Linking both creates the best long-term relationships for all.
  1. We are aware of current and future opportunities with numerous healthcare clients. This is good for you, because timing is critical when searching for the right job.
  1. We act as your adviser, to assist you with your resume, discuss your long-term goals for employment and review the most up-to-date interview techniques.  

Medical Professionals helps you put your best foot forward throughout the hiring process. Contact us today!

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About San Bernardino, CA

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