Customer Service - Clinical (Utah)

Salt Lake City, UT 84107

Employment Type: Contract Job Category: Administrative Job Number: 61861 Pay Rate: 15

Job Description

Are you ready to be the voice that makes a difference? Join our team as a Customer Service Representative and help us deliver exceptional support to our valued members. If you thrive in a fast-paced environment and enjoy solving problems while providing top-notch service, we want to hear from you!

Responsibilities:

  • Identify the purpose of each call and accurately document details in the Communication Log
  • Access member information through proprietary ASH systems to provide accurate responses to inquiries
  • Answer incoming calls promptly and courteously, ensuring a positive experience for every caller
  • Prioritize and manage calls to meet required response times, ensuring prompt follow-up when necessary
  • Strive to meet or exceed established performance metrics for the Customer Service Representative role
  • Respond to requests from both internal and external clients, providing assistance as needed
  • Forward complex inquiries to the appropriate department for further assistance and follow up as needed

Qualifications:

  • High School Diploma or GED
  • 1+ years of Customer Service experience

Three reasons to work with Medical Professionals:

  1. We understand your goals, as well as the client’s needs. Linking both creates the best long-term relationships for all.
  1. We are aware of current and future opportunities with numerous healthcare clients. This is good for you, because timing is critical when searching for the right job.
  1. We act as your adviser, to assist you with your resume, discuss your long-term goals for employment and review the most up-to-date interview techniques.  

Medical Professionals helps you put your best foot forward throughout the hiring process. Contact us today!

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About Salt Lake City, UT

Ready to launch your career in the stunning region around Salt Lake City, Utah? Dive into our list of exciting job opportunities that promise not just a job, but a thriving career in a place renowned for its breathtaking landscapes, vibrant arts scene, and endless outdoor adventures. With world-class ski resorts like Park City Mountain and the Sundance Film Festival, stunning views of the Wasatch Mountains, and delicious cuisine ranging from local favorites like J-Dawgs to global fare, Salt Lake City is a true gem for professionals seeking both work-life balance and growth. Embrace the distinct culture of this city, catch a show at the Eccles Theater, root for the Utah Jazz at Vivint Arena, and explore the beauty of Red Butte Garden. Don't miss the chance to make your mark in this dynamic and welcoming community - browse our job listings now!