Customer Service

Ready to embark on a rewarding career in Customer Service? Join us in shaping the future of service excellence! Customer Service is not just about resolving inquiries; it's a dynamic field that offers endless growth opportunities, a chance to make a real impact on people's lives, and job satisfaction like no other. Embrace innovation, foster connections, and be a driving force in shaping positive experiences for customers. Explore our job listings today and take the first step towards a fulfilling career in Customer Service!

Customer Service Rep - Remote

Orange, CA 92868

Employment Type: Contract Job Category: Customer Service Job Number: 60518 Pay Rate: 21

Job Description

You have an exciting opportunity to work as a Customer Service Representative with an IPA medical group that emphasizes prevention and wellness for its patients. This award-winning network includes 600+ independent primary care physicians and more than 1,000 specialty physicians, and local hospitals in Orange County, CA.

What you will be doing

  • Assist customers with inquiries regarding claims, referrals, billing, transportation and coordination of care
  • Accurate documentation of every call
  • Communicate recurring issues/ complains/ trends to management

The ideal candidate will have

  • High School Diploma or GED
  • 2+ years of call center experience
  • Healthcare experience
  • Knowledge and experience of claims, eligibility and referrals preferred
  • Proficient in Microsoft

What we offer

  • Pay: $21/hr
  • Monday Friday 8am to 5pm
  • Full benefits
  • 401k
  • Paid time-off

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