Customer Service Rep - Remote

Orange, CA 92868

Employment Type: Contract Job Category: Customer Service Job Number: 61067 Pay Rate: 21

Job Description

You have an exciting opportunity to work as a Customer Service Representative with an IPA medical group that emphasizes prevention and wellness for its patients. This award-winning network includes 600+ independent primary care physicians and more than 1,000 specialty physicians, and local hospitals in Orange County, CA.

What you will be doing

  • Assist customers with inquiries regarding claims, referrals, billing, transportation and coordination of care
  • Accurate documentation of every call
  • Communicate recurring issues/ complains/ trends to management

The ideal candidate will have

  • High School Diploma or GED
  • 2+ years of call center experience
  • Healthcare experience
  • Knowledge and experience of claims, eligibility and referrals preferred
  • Proficient in Microsoft

What we offer

  • Pay: $21/hr
  • Monday Friday 8am to 5pm
  • Full benefits
  • 401k
  • Paid time-off

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About Orange, CA

Discover exciting career opportunities in Orange, California! Nestled in the heart of Orange County, this vibrant region offers a perfect blend of sunny weather, stunning beaches, and endless cultural experiences. Home to attractions like Disneyland, the Bowers Museum, and the Angels Stadium, Orange, CA provides a diverse array of job prospects and a high quality of life. With its renowned culinary scene featuring unique dishes like the famous Orange County Fair cinnamon rolls and close proximity to picturesque parks like Santiago Oaks Regional Park, job seekers here can enjoy a perfect work-life balance. Come explore our job listings in Orange, CA and embark on a journey to a fulfilling career in a truly enchanting area!