Eligibility Research Rep
El Cajon, CA 92020
Data Entry/Customer Service - $12.00/hour
Do you want to be part of a company that supports career progression? For over twenty years, our client has been able to offer first-class salary and superior benefits and career progression to people of all ages, backgrounds, and life circumstances. As an organization their mission is to empower individuals to live longer and healthier lives.
Job Summary: A friendly and reliable Data Entry Specialist would be the ideal candidate for our organization. The primary function of this position is to research and resolve eligibility verification requests in an appropriate and timely manner.
- Follows confidentiality guidelines to ensure security measures are enforced and proprietary information is protected.
- Verifies member eligibility from eligibility file, communications log, and health plan websites or by calling the health plan directly when all other resources are exhausted.
- Inputs and saves verified member information into the communications log and/or member maintenance.
- Ensures the highest quality of customer service by maintaining a professional and courteous manner.
- Attend staff and other meetings to discuss issues and foster teamwork among department personnel.
Pay Rate: $12.00 an hour
Required education: High school Diploma