Front Desk Coordinator (Mandarin)

Pasadena, CA 91105

Employment Type: Direct Job Category: Medical Administrative Job Number: 46328

Job Description

Our client is a very large and reputable Fertility Clinic looking to add a, Bilingual in English/Chinese, Front Desk Coordinator to their growing team! Must be able to speak, read and write in both English and Chinese (Mandarin).

Schedule: Monday-Friday 8:00am- 5:00pm

Pay: $17.00-$19.00 an hour, DOE


  • Bilingual, must be fluent in both English and Mandarin Chinese
  • Front desk within a medical setting preferred
  • Working knowledge of computer systems
  • Active Listening Skills
  • Excellent written communication and presentation skills
  • Strong attention to detail with an emphasis on accuracy

Job Duties:

  • Greet and intake patients, present patient with required check-in forms;
  • Collect patient ID/insurance cards/prescription, verify eligibility/benefits;
  • Upload documentation and review it meets compliance/billing requirements;
  • Check-Out patient, obtain signatures on all applicable forms, collect patient out-of-pocket payments;
  • Answer incoming calls, respond accordingly, return messages timely;
  • Schedule appointments and manage Physician schedules;
  • Request and follow-up on outside medical records;
  • Create and work assigned patient care related tasks;
  • Exercise exceptional customer service internally and externally;
  • Maintain attendance and punctuality standards.

Why Work Here

  • Stable growing company, been in business for 30 years
  • One of the fastest growing sectors in healthcare
  • World renowned physicians working there
  • Full benefits (Health, Dental, Vision, 401k, PTO, sick days, holidays)
  • Competitive starting pay

If you are qualified and interested please apply or send your resume directly to Michael at!

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