Front Desk Coordinator (Mandarin)

Pasadena, CA 91105

Employment Type: Direct Job Category: Medical Administrative Job Number: 46328

Our client, an established and growing Fertility and Reproductive clinic, is in need of a Front Desk Coordinator to assist in Patient Scheduling and Coordination in a busy outpatient setting.

Primary Responsibilities:

  • Greeting patients and conduct initial screening and scheduling of new patients
  • Answer phones and provide information as needed
  • Conduct insurance pre-authorization requests
  • Assist with administrative duties as needed as per requested by physician and Office Manager
  • Assist with collections as needed
  • Assist with triage and discharge of clientele
  • Provide high customer service as needed
  • Maintenance of patient/couple medical records, including consents and authorizations
  • Assist physician in providing informative and effective communication with patient/couples.
  • Adhere to pre-arranged work schedule including scheduled early cases

What We Need From You:

  • Experience as a Front Desk coordinator, Receptionist, Patient Coordinator/Clinical Coordinator/Back Office Medical Assistant or similar role with clerical duties in a Medical or Healthcare Outpatient setting, preferably in Fertility, Women s Health, or OBGYN.
  • Bilingual Mandarin language skills highly preferred
  • Ability to work with patients, patient families, physicians, and interdisciplinary team.

Why Work Here:

  • Competitive starting hourly pay with opportunities for overtime.
  • Comprehensive benefits package including Med/Den/Vis insurance options, PTO, Sick Pay, Holiday Pay, etc.
  • Established (30 +years), growing organization
  • Steady, 40-hour work week, typically Mon Fri, regular business hours
  • This is an outpatient, clinic-based position, no travel required.
  • Opportunity to work among interdisciplinary team as well as independently in a fast-paced, educational environment
  • Opportunity to establish strong connections with patients in time of need

This is a direct-hire, permanent, full-time position with an established, large and growing healthcare organization. Please submit your resume to learn more about our client!

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