Front Office Receptionist

Framingham, MA 01702

Employment Type: Direct Job Category: Patient Services Representative Job Number: 59936

Job Description

We are seeking a Front Desk Receptionist, who will interact with patients daily, by greeting in a warm, friendly manner, and deliver excellent customer service and valuable administrative assistance.
We are one of the largest Gastroenterologist multi-specialty groups in the country, with opportunties for growth and wonderful benefits to offer. This position is DIRECT HIRE opportunity, and we are seeking those interested in long-term positions with our thriving team of professionals!

We welcome ENTRY LEVEL applicants to apply - please see our qualifications and requirements below. We look forward to meeting you!

Job Responsibilities:

  • Greets patients in a warm and timely manner - you will be the first interaction the patient has!
  • Updates demographics, verification of insurance and scanning valid ID
  • Gives patients any necessary paperwork that needs to be filled out
  • Takes co-pays and inputs them in the system
  • Updates computer immediately upon receiving paperwork back with changes
  • Updates computer with cancellations or no-shows that come in throughout the day
  • Attends to "walk-in" patients that need assistance with making appts, messages to the doctors, etc
  • Other administrative duties as assigned, such as verifying insurance and obtaining and inputting referrals, etc.
  • Must be consistent in providing excellent customer service
  • Must have excellent communication skills face-to-face and over telephone
  • Must be familiar with or able to keep up with a fast-paced setting
  • Must be a team-player, and eager to continue learning
  • Training will be provided

Minimum Requirements

  • High school diploma or GED equivalent
  • 1+ years experience in a medical setting preferred
  • Prior experience in front desk/receptionist roles STRONGLY preferred
  • Entry Level Applicants accepted - training provided
  • Must have reliable transportation, and be willing to make daily commute to office in punctual manner


  • Monday - Friday (7:30a-4p or 7:45a-4:15p)


  • 401K match
  • Health/Dental/Vision insurance
  • PTO / Sick time
  • Profit Sharing
  • & MUCH MORE!!

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