Front Office Receptionist
Framingham, MA 01702 US
We are seeking a Front Desk Receptionist, who will interact with patients daily, by greeting in a warm, friendly manner, and deliver excellent customer service and valuable administrative assistance.
We are one of the largest Gastroenterologist multi-specialty groups in the country, with opportunties for growth and wonderful benefits to offer. This position is DIRECT HIRE opportunity, and we are seeking those interested in long-term positions with our thriving team of professionals!
We welcome ENTRY LEVEL applicants to apply - please see our qualifications and requirements below. We look forward to meeting you!
- Greets patients in a warm and timely manner - you will be the first interaction the patient has!
- Updates demographics, verification of insurance and scanning valid ID
- Gives patients any necessary paperwork that needs to be filled out
- Takes co-pays and inputs them in the system
- Updates computer immediately upon receiving paperwork back with changes
- Updates computer with cancellations or no-shows that come in throughout the day
- Attends to "walk-in" patients that need assistance with making appts, messages to the doctors, etc
- Other administrative duties as assigned, such as verifying insurance and obtaining and inputting referrals, etc.
- Must be consistent in providing excellent customer service
- Must have excellent communication skills face-to-face and over telephone
- Must be familiar with or able to keep up with a fast-paced setting
- Must be a team-player, and eager to continue learning
- Training will be provided
- High school diploma or GED equivalent
- 1+ years experience in a medical setting preferred
- Prior experience in front desk/receptionist roles STRONGLY preferred
- Entry Level Applicants accepted - training provided
- Must have reliable transportation, and be willing to make daily commute to office in punctual manner
- Monday - Friday (7:30a-4p or 7:45a-4:15p)
BENEFITS WE OFFER:
- 401K match
- Health/Dental/Vision insurance
- PTO / Sick time
- Profit Sharing
- & MUCH MORE!!