Front Office Receptionist

Framingham, MA 01702

Employment Type: Direct Job Category: Patient Services Representative Job Number: 60898

Job Description

We are seeking a Front Desk Receptionist, who will interact with patients daily, by greeting in a warm, friendly manner, and deliver excellent customer service and valuable administrative assistance.
We are one of the largest Gastroenterologist multi-specialty groups in the country, with opportunties for growth and wonderful benefits to offer. This position is DIRECT HIRE opportunity, and we are seeking those interested in long-term positions with our thriving team of professionals!

We welcome ENTRY LEVEL applicants to apply - please see our qualifications and requirements below. We look forward to meeting you!

Job Responsibilities:

  • Greets patients in a warm and timely manner - you will be the first interaction the patient has!
  • Updates demographics, verification of insurance and scanning valid ID
  • Gives patients any necessary paperwork that needs to be filled out
  • Takes co-pays and inputs them in the system
  • Updates computer immediately upon receiving paperwork back with changes
  • Updates computer with cancellations or no-shows that come in throughout the day
  • Attends to "walk-in" patients that need assistance with making appts, messages to the doctors, etc
  • Other administrative duties as assigned, such as verifying insurance and obtaining and inputting referrals, etc.
  • Must be consistent in providing excellent customer service
  • Must have excellent communication skills face-to-face and over telephone
  • Must be familiar with or able to keep up with a fast-paced setting
  • Must be a team-player, and eager to continue learning
  • Training will be provided

Minimum Requirements

  • High school diploma or GED equivalent
  • 1+ years experience in a medical setting preferred
  • Prior experience in front desk/receptionist roles STRONGLY preferred
  • Entry Level Applicants accepted - training provided
  • Must have reliable transportation, and be willing to make daily commute to office in punctual manner


  • Monday - Friday (7:30a-4p or 7:45a-4:15p)


  • 401K match
  • Health/Dental/Vision insurance
  • PTO / Sick time
  • Profit Sharing
  • & MUCH MORE!!

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About Framingham, MA

Ready for an exciting career in the vibrant community of Framingham, Massachusetts? Explore our job opportunities in this dynamic area that boasts rich history, stunning landscapes, and a thriving economy. Framingham is nestled in Middlesex County, just west of Boston, offering a perfect blend of urban conveniences and suburban charm. With landmarks like the Framingham History Center, amazing local cuisine ranging from classic New England fare to global flavors, and venues like the Amazing Things Arts Center and MetroWest Symphony Orchestra, Framingham is a hub of culture and creativity. Join the bustling job market, take advantage of top-notch education and healthcare facilities, and immerse yourself in the welcoming community spirit of Framingham. Let's kickstart your career journey together!