Medical Billing Supervisor

Murray, UT 84121

Employment Type: Direct Job Category: Medical Billing Job Number: 47050
Are you ready to lead a team and in a positive and encouraging way? We are looking for a service-oriented leader who will oversee customer support, with technical knowledge and be the problem solver for any issues.. Pay range is $50K to $60 depending on your experience.

Our customer support team is committed on delivering each customer a world-class experience. Our philosophy is to solve each customer s case, rather than churn-out a high volume of calls.

About Us: You would be working for an innovative healthcare technology company whose mission is to improve healthcare technology solutions. Clients include healthcare providers, payers, billing services, the government and healthcare partners. We harness their data, and use tools to analyze their data to improve outcomes. If you are looking for a company that is making a difference in healthcare, this is the right place for you.

Highlights of this position:

  • Measure key performance indicators for customer support operations
  • Assist customer in software installation, connectivity issues and configuration of software products
  • Train customers and employees on products, payer enrollment, software installation and configuration, healthcare industry standards and payer specific billing requirements
  • Lead support team and mentor staff
  • Be the go-to person to identify and resolve problems

Must have requirements:

  • Four years prior customer service experience
  • Two years prior healthcare billing experience
  • Knowledge of billing software and industry standards for medical billing
  • Ability to communicate effectively both orally and in writing
  • A supportive leader who is hands-on

Preferred skills:

  • Bachelor s Degree in related field or similar years of experience
  • Experience with Zendesk (Support, Talk, Chat and Guide)
  • Knowledge of HIPAA requirements
  • Knowledge of healthcare data formats (X12, HL7, ICD-10, CPT codes) a plus
  • Basic knowledge all ANSI X12 healthcare transaction requirements
Apply today to be considered for this great opportunity.
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