Medical Case Administrator

San Dimas, CA 91773

Employment Type: Contract Job Category: Data Entry Job Number: 57773 Pay Rate: 19

Job Description

Do you pride yourself on delivering exceptional customer service? Are you detail-oriented and thorough at gathering information from multiple sources? This is a great opportunity to develop your career. The company is the largest provider for Disability and Occupational Health medical examinations and diagnostic testing services.

The Medical Case Administrator schedules appointments and tracks in the case management system. Compiles and generate reports, correspondence and presentations. You will compile data and information generate reports and presentations to other units.


  • Answer calls from automated call system
  • Accept, Triage and process referred cases via phone, email and fax
  • Schedule claimant appointments
  • Determine appropriate examinations, tests and specialists required for each case
  • Ensure all examinees and providers receive the necessary documentation
  • Meet or exceed contract timeliness guidelines in both scheduling and case management
  • Confirm consultative reports and diagnostic test results are received in a timely manner

Skills to be successful

  • Plan workload to manage priorities in a fast-paced work environment
  • Work efficiently and meet contract timelines
  • Strong customer service skills with the ability to identify and resolve problems


  • 0-1 years of related experience
  • Experience with electronic medical scheduling and case management software
  • Knowledge of medical coding and terminology
  • High School diploma, or equivalent (GED)

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