Medical Customer Service Representative

San Bernardino, CA

Post Date: 03/26/2018 Job ID: AA2272018 Profession: Customer Service Pay Rate: 14.00/hr

Immediate position available for a bilingual (Eng./Sp.) Customer Service Representative to answer multi-line phones and provide excellent customer service to patients and families. 


ESSENTIAL FUNCTIONS:

Schedule Patient appointments for multiple care providers
Handle patient requests and inquires
Verify insurance eligibility

REQUIREMENTS:

Excellent phone etiquette
Ability to communicate with both internal staff and patients
Ability to manage high volume calls
Experience with MediCal, IEHP, Molina, and other Government programs
Experience w Healthcare Scheduling
Minimum of 35 WPM
Bilingual English/Spanish

Salary: $14/hour
Full-Time

 


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