Austin, TX 78731
We have an opening for a friendly and welcoming front office assistant for a dermatology practice that values the prevention of skin cancer and promotes skin health. The ideal candidate will have a positive attitude and work well with others.
Patient Concierge Role: Responsible for greeting patients upon arrival and makes patients feel welcome to the practice. This includes performing all general receptionist duties, scheduling patients, preparing and maintaining current patient information, answering phones, verifies all insurance information, and performing general office duties.
As the Patient Concierge, you will be responsible for checking-in all patients updating their records. The Concierge will explain all charges and review insurance with patients and collect payments. Assists patients during check- out with scheduling the next appointment, completing the superbill, accepting payments, and rescheduling if needed. Prepare patient packages, enter and update charts, and all medical records. All patient interaction is carried out in a professional, informative, and courteous manner. The ideal candidate will work well with others in a team setting as well as work independently in a fast-paced environment.
This position is a floater position, so travel will be required to other offices when needed, so reliable transportation is important.
- 1+ years of clinical front desk experience.
- Dermatology experience required
- Experience with electronic medical records (EMR)
- Proficiency in Word, Excel, and Outlook
- High school diploma or equivalent GED
- Demonstrate excellent customer service
- Reliable transportation and willing to travel
Title: Patient Concierge
Job Type: 30 + hours - Full Time
Salary: $10.00 to $14.00 /hour
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