Patient Service Rep

Looking to work for a medical group who is dedicated to providing state-of-the-art, evidence-based care for patients with high-risk pregnancies and their fetuses and infants?

We have an immediate opening for a full time Call Center Rep who will answer incoming phones, schedule appointments, explain insurance plans and determine insurance coverage and financial qualifications. Bilingual Spanish preferred. The right candidate will have a positive attitude and consult patients with a pleasant tone and a helpful presence.

What will I be doing?

• Set a positive first impression for all incoming callers
• Communicate a pleasant tone and helpful attitude
• Schedule appointments for multiple facilities and locations
• Gathering patient demographics and insurance details
• Verify insurance eligibility and researching benefits for patients
• Provide patients with instructions and directions
• Enter new patient details and update records in the medical records system (EMR)

What talents do I need?

• 1+ years of experience in a healthcare environment
• Knowledge of insurance and eligibility of benefits (EOB) required
• Customer service or call center experience
• Electronic Medical Records experience
• Bilingual Spanish a plus!
• Genuine passion and care for patients
• Active listening and communication skills to aid callers

Get started right away. Apply or send us your resume today! www.medicalprofessionals.com