Patient Support Specialist

Garnet Valley, PA 19060

Employment Type: Direct Job Category: Patient Acct Rep Job Number: 60913

Job Description

We are in search of an experienced Patient Support Specialist to join our team! We are a compassionate company that takes pride in helping patients navigate the often-challenging healthcare environment.

Job Duties:

  • Contact patients to set up prescription refills while collecting necessary information to support refill process
  • Submit for insurance re-authorizations
  • Refer all clinical questions, situations, and responses to a pharmacist
  • Obtain necessary documentation from doctor offices and/or patients
  • Ensure clinical compliance of patients by asking pre-determined questions and escalating to a pharmacist
  • Process all faxes and E-script orders
  • Manage and process all refills
  • Work on prior authorizations and insurance over-rides as needed
  • Maintain knowledge of and comply with the regulatory guidelines and standards of practice of the State Board of Pharmacy, FDA, DEA, Dept of Health & Human Services, Medicare, ACHC, URAC & OSHA
  • Triage patient and pharmacist related questions and channel to the appropriate person


  • Current Pharmacy Technician registration and/or certification in good standing (or commitment to obtain certification/registration within first 60 days of employment
  • High School Diploma or GED
  • Basic skill level in Microsoft software & medical terminology
  • 1+ years of experience in Specialty Pharmacy
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About Garnet Valley, PA

Discover exciting job opportunities around Garnet Valley, Pennsylvania! Nestled in the scenic Delaware County, this charming region offers a perfect blend of suburban tranquility and urban convenience. With easy access to Philadelphia and Wilmington, DE, job seekers here enjoy a thriving job market and excellent quality of life. From exploring the historic Longwood Gardens to savoring the local delicacies at the popular Concordville Inn, the area showcases a rich tapestry of culture and entertainment. With close proximity to attractions like Brandywine River Museum of Art and Talen Energy Stadium, there are endless opportunities for career growth and leisure. Embrace the unique charm of Garnet Valley and embark on a fulfilling professional journey in this vibrant locale. Browse our job listings now and take the first step towards an exciting career in this dynamic region.