Phone Center Coordinator

Framingham, MA 01802

Employment Type: Direct Job Category: Patient Services Representative Job Number: 56445

Job Description

Do you love to care for patients in a warm and welcoming environment?

Gastro Health is currently looking for an enthusiastic full-time Phone Center Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

Position Summary:

  • Help Patients over the phone
  • Coordinate Consult calls
  • Manage patient requests
  • Maintain all information is correct

Qualifications Needed:

  • High School Diploma or GED equivalent
  • 1+ years of experience with Telephone systems
  • Knowledge of medical terminology
  • Excellent written and verbal communication and interpersonal skills
  • Strong attention to detail and excellent decision-making skills

We are seeking an individual that is highly-organized, able to work in a team-oriented environment, be computer savvy, able to communicate clearly and have outstanding customer service.

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