Rep Patient Access Svcs

Napa, CA 94558

Post Date: 07/13/2018 Job ID: 43199 Profession: Administrative
Immediate Opportunity to work with a large Healthcare Provider in Napa, CA Under the direction of the Patient Access Services Manager the Associate Patient Access Representative is responsible for assisting patients during the on-site registration and arrival processes for scheduled and unscheduled visits. This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (prior to the time of service. In addition, this individual is responsible for miscellaneous client service activities including valuables collection and providing basic customer service. The Registration Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. Essential Functions Activate patients in the system of record upon arrival on the date of service and assist patients and customers in navigating throughout the hospital facility. Verify patient insurance, ensures that required forms and documents are presented and explained at time of registration. Obtain all information necessary to perform benefits verification for unscheduled visits. Coordinate discharge processing with financial counseling, Case Management, and clinicians. Assist patients with on-site customer service functions. This is a contract postion but there are long term opportunities available. The rate of pay is DOE $17.00 - 20.00 per hour

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