Triage Care Coordinator

Louisville, KY 40207

Employment Type: Contract Job Category: Medical Assistant Back Office Job Number: 57279 Pay Rate: 20

Job Description

This facility has been around since 1988, and is an all-female medical practice that offers the very latest in medical technology and the very best in compassionate, comfortable care. We are searching to add a triage coordinator to our team!

As a Triage Care Coordinator your primary responsibility is to triage all medically related incoming patient telephone calls and Follow My Health EMR messages,

In a typical day, you will:

  • Answer patient phone calls and triage them to the appropriate personnel.
  • Input patient s information in electronic medical record (EMR).
  • Responds to patients medical questions
  • Ensures patient prescriptions are sent to their pharmacies in the appropriate manner and that medications are documented in EMR.
  • Schedules patients with appropriate care provider to address specific medical issues. This includes scheduling all necessary diagnostic testing.
  • Discusses lab results and results of diagnostic procedures with patient
  • Researches and obtain pertinent information on specific procedures or medications as instructed by a care provider.

What we are looking for?

  • 2 to 3 years experience working in an obstetrics and gynecology clinic or private office.
  • Knowledge of basic nursing principles, medical terminology, and protocols.
  • Medical Assistant , Licensed Practical Nurse or Registered Nurse experience required

Please note that in this role, you will be required to spend extensive time on the phone as there is no face-to-face patient interaction.

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