Triage Care Coordinator

This facility has been around since 1988, and is an all-female medical practice that offers the very latest in medical technology and the very best in compassionate, comfortable care. We are searching to add a triage coordinator to our team!

As a Triage Care Coordinator your primary responsibility is to triage all medically related incoming patient telephone calls and Follow My Health EMR messages,

In a typical day, you will:

• Answer patient phone calls and triage them to the appropriate personnel.
• Input patient s information in electronic medical record (EMR).
• Responds to patients medical questions
• Ensures patient prescriptions are sent to their pharmacies in the appropriate manner and that medications are documented in EMR.
• Schedules patients with appropriate care provider to address specific medical issues. This includes scheduling all necessary diagnostic testing.
• Discusses lab results and results of diagnostic procedures with patient
• Researches and obtain pertinent information on specific procedures or medications as instructed by a care provider.

What we are looking for?

• 2 to 3 years experience working in an obstetrics and gynecology clinic or private office.
• Knowledge of basic nursing principles, medical terminology, and protocols.
• Medical Assistant , Licensed Practical Nurse or Registered Nurse experience required

Please note that in this role, you will be required to spend extensive time on the phone as there is no face-to-face patient interaction.